Professional People, Training and Tools
Our service staff is professionally trained and certified to work on all makes and models of bicycles, not just the ones we sell. And each member of the service team participates in skill-advancement sessions with factory service techs several times each year.
On the job training and shop experience makes the difference. Knowing and understanding the "tricks of the trade" and easily recognizing those annoying problems are a trademark of our service department.
Our service staff is now factory trained by Sram, Shimano, Campagnolo, Fox, Hayes, and Magura. They know suspension and component maintenance. Ask them for advice.